Cancellation Schedule: If cancelled before April 30, 2016, your registration fee will be refunded less a $100 cancellation fee. If cancelled after April 30, 2016, your registration fee will be refunded less a $125 cancellation fee. If you cancel after May 10, 2016, No refunds will be given Cancellation requests must identify the registrant’s name, email address, membership level, and amount paid.
Substitutions Registrants unable to attend the convention may send a substitute. The appropriate member or non-member fee will apply to the substitute, and any rate difference must be paid in full at the time of request. Substitutions may also be completed on-site. Send substitution requests to firstname.lastname@example.org.
No-Shows If you do not submit a written cancellation request within the eligible time-frame, and/or do not attend the event, full registration payment is nonrefundable.